Home Federal bank - Kim Hefner

0 comments
Not resolved

My Mortgage is with Home Federal bank in Sioux Falls, SD. I tried to refinance with Kim Hefner which seemed very helpful and friendly at first, but after I submitted my entire doc she stopped responding to my emails and phone messages.

She used to get back to me in seconds at the beginning of the process but after I submitted all info except my blood type she shuts me. This lady is so old; I thought she was dead before closing. Finally I decided to contact her boss by email after a month. Not sure what he said to her, she emailed me and CC'd him saying "I already send you a letter... sorry debt to ratio will not work..."

This is a very low customer service, to be friendly until they check our credit score. Even people that don't fall in the bank "debt ratio" need respect - I think.

http://khefner-homefederallo.mortgagewebcenter.com/Default.asp?bhcp=1

Review about: Mortgage.

You May Also Like

DOES BANK OF AMERICA RECEIVE $$ REFERRALS FROM BOOSTABILITY Bank Of America "VERY FEW BUSINESS CEO COULD COME WITH ONE SINGLE REASON WHY BANK OF AMERICA WOULD ALLOW BOOSTABILITY A COMPANY FRANKLY LESS THAN ONE PERCENT OF FLORIDA BAR ASSOCIATION MEMBERS EVER..." Read more Ge Capital - "DEADLY DISEASE" Ge Capital "You will find copy and paste from various complaints about GE Capital Retail Money Bank, which is also known as "GE Money Bank" "Ge Capital Retail Bank" "GE Capital Retail..." Read more Ge Capital Retail Bank - EMERGENCY NEWS FLASH USPS CONSUMERS BEING RAPED DUE TO GE CAPITAL RETAIL MONEY BANK & PAY PAL SMART CONNECT ILLEGAL ACTIVITIES Ge Capital Retail Bank "To Whom It May Concern: GE Capital Retail & Pay Pal continues to lie about funds taken out of my account. They have also started putting accounts overdue TWO days..." Read more HSBC Bank Credit Card Customer Service Really Sucks Big Time! Hsbc "Back on Monday, January 9, 2017, I called up my HSBC Mastercard Credit Card Company at (888) 662-4722 because I needed to get a hold of the Disputes Department regarding..." Read more Kenneth Cole - Poor Product sold. Kenneth Cole "I brought a wallet from Blue water Bridge duty free shop ,Point edward ON,N7V4JS Canada. on july 12,2017 while going to USA to meet my sister along with my wife..." Read more Israel B Garcia Jr Law Firm - ISRAEL B GARCIA JR IS A THIEF Israel B Garcia Jr Law Firm "Uriel Manzano 3 months ago(Translated by Google) The lawyer worst of all lawyers. It is not present in court and tells you lies. And when you go to complainq he..." Read more Under Armour - Valsetz tactical military boots Under Armour "These boots were regularly priced for about $ 130 and were on sale for about $ 120. I work in security and do a lot of walking so I bought..." Read more Forest River - 40,000 miles few problems Microlite 21 ft frbs Forest River "Bolt that runs the slide in and out breaks often repairs at factory were very very good. Had repairs done while taking a plant tour. Not all divisions are the..." Read more